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Amplify · Pillar 2

People

Tools without culture change sit unused. This pillar is not about hiring new AI-native people — it's about transforming the people you already have. Sinna owns the adoption framework and tracking. A lightweight AI Fluency Group led by Ragnar defines the tier expectations. Domain leads own adoption in their teams.

Pillar Outcome

Every Kaptio employee demonstrates AI fluency appropriate to their role tier.

Leading Indicator

Tier 1/2/3 distribution across departments, weekly active AI tool usage rate

Lagging Indicator

Self-reported productivity improvement, manager assessment of AI fluency

Commitments

Fork This Pillar

The Amplify pillar structure — outcome, leading/lagging indicators, commitments with status — can be adapted for your enterprise software company. Define what "done" looks like, measure adoption (leading) and impact (lagging) separately, and resist setting targets before you have baseline data.

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