Claude Rollout
Commitment: Every employee gets a personal AI assistant.
What
Roll out Claude (with Claude Cowork and connectors) as the personal AI assistant for every non-engineering employee at Kaptio. Engineers already have Cursor — this closes the gap for the rest of the company.
Why
We spent 6 months experimenting with ChatGPT Enterprise, Slack AI, and Notion AI before landing on Claude. The "everyone else" problem — non-engineers without a real AI assistant — is the biggest adoption blocker. Solving it is the prerequisite for everything else in Amplify.
Phases
Evaluate
CompleteTest Claude, ChatGPT, and Gemini for non-engineering use cases. Evaluate connectors, data privacy, cost.
POC — Early Adopters
ActiveGive Claude to 10-15 early adopters across 3 departments. Collect weekly feedback. Build a use case library from real work.
Pilot — Two Departments
UpcomingExpand to full Technical Consulting and Commercial teams. Run onboarding sessions. Measure adoption weekly.
Rollout — All Departments
FutureCompany-wide rollout. Every non-engineering employee gets Claude. Onboarding embedded in new hire process.
Measure & Iterate
FutureQuantify impact. Adjust. Feed learnings back into the Amplify framework.
What We're Learning
Why we chose Claude over ChatGPT Enterprise
After 3 months with ChatGPT Enterprise, we switched to Claude for three reasons: Cowork mode with connectors gives context that ChatGPT lacks, the conversation quality for consulting-style work (SOW drafting, scope analysis) is noticeably better, and the cost per seat is lower for our team size. The main trade-off: ChatGPT has better image generation and web browsing. For our use case — enterprise software consulting — Claude wins.
Open question: do we still need Notion AI?
If Claude Cowork with Notion connectors can read and reference Notion content, the only remaining value of Notion AI is in-place editing within docs. That's a narrow use case. We're keeping Notion AI as the current baseline because it's already deployed and zero-friction, but a successful Claude rollout may make it redundant. Decision point: end of pilot phase (May 2026). If Claude covers 80%+ of what people used Notion AI for, we consolidate to save cost and reduce tool sprawl.
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